Option 1 — in the app (fastest)
- Open Paperless Job Card and sign in.
- Go to Settings → Account.
- Tap Delete My Account and confirm.
Company admins can also do this from Settings in the web console at paperlessjobcard.com.
Option 2 — by email
If you no longer have the app or can't sign in, email support@paperlessjobcard.com from the email address on your account, with the subject “Delete my Paperless Job Card account”. We confirm the request came from the account holder and complete it within 30 days.
What is deleted, and what is kept
- Technician or supervisor account: your sign-in is revoked immediately and your name is removed from your profile.
- Company admin account: your access is revoked immediately, and your whole company account — job cards, team members, settings, photos and logo — is deleted after a 30-day window, during which you can contact us to cancel.
- Signed job cards are kept for five years. Once a client and technician have both signed a job card it is a business record, and SARS requires it to be retained for five years. Unsigned draft cards are deleted with the account.
See our Privacy Policy for full details.